Top Performers Communicate Differently

 

"Top Performers Communicate Differently" – Understanding the Basics of Business Communication

"Manager, how should I proceed with this project?"
"We discussed it in the last meeting!"
"…Wait, what?"

Have you ever experienced a situation like this?

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Hello! I’m Brian from Truebridge Corporation

I connect trade, marketing, and communication, providing valuable insights in the business world.

 

Many people feel that "communication just doesn’t work" at times.
But is the real issue miscommunication or a lack of effective communication skills?

Today, let’s dive into the fundamentals of business communication and why it’s so essential! 

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What Is Business Communication?

"Isn’t communication just about talking and listening?"

That’s a common assumption, but in a business environment, communication goes beyond simple conversations.

✔️ Ensuring your message is understood and acted upon appropriately
✔️ Delivering information effectively to keep workflows smooth

 

🔹 In short, it’s not about what you say, but about how well your message is received and acted upon!

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✅ When Do You Need Business Communication?

• Collaborating with team members
• Reporting to your boss
• Meeting with clients
• Writing emails

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Why Is Business Communication So Important?

"They’ll get what I mean, right?" → This mindset can ruin everything!

🔥 What happens when communication fails?

 

✅ Misunderstandings arise → "But you said it that way!"
✅ Tasks get messed up → "Wait, this wasn’t what we discussed?"
✅ Work relationships deteriorate → "I have no idea what they mean!"

 

On the other hand, strong communication leads to:

✅ Faster task completion
✅ Better teamwork
✅ Building trust and career growth

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📌 The Secret to Effective Communication

• Start with the conclusion!
• Ensure clarity for the listener
• Provide all necessary information without redundancy
  
  

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Verbal, Written, and Non-Verbal Communication

"We talk during meetings, but write reports… which one is right?"

There are three main types of business communication:

1️⃣ Verbal Communication (Spoken)

✔️ Examples: Meetings, phone calls, presentations
✔️ Pros: Instant feedback, emotional connection
✔️ Cons: No permanent record, details can be forgotten

 

🚀 Example:
"Manager, are you available for a meeting tomorrow morning?"
👉 Quick verbal questions help speed up decision-making!

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2️⃣ Written Communication

✔️ Examples: Emails, reports, instant messaging
✔️ Pros: Records exist for reference, clarity
✔️ Cons: Lacks emotional tone, potential misunderstandings

 

🚀 Example:
"Here’s a summary of yesterday’s meeting!"
👉 Summarizing discussions in emails ensures clarity and accountability!

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3️⃣ Non-Verbal Communication

✔️ Examples: Facial expressions, body language, gestures
✔️ Pros: Enhances meaning, expresses emotions effectively
✔️ Cons: Can lead to misinterpretation across different cultures

 

🚀 Example:
"If you avoid eye contact and speak hesitantly during a presentation…"
👉 It may give off the impression of a lack of confidence!

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How to Master Business Communication – 4 Essential Skills

① Be Clear and Concise

✔️ Deliver only the essential message
✔️ Avoid the dreaded: "So, what’s the point?"

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② Active Listening

✔️ Fully listen before responding
✔️ Confirm understanding with responses like: "Got it! Understood!"

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③ Provide Constructive Feedback

✔️ Avoid vague responses like "Good job"
✔️ Instead, say: "This part was great, but you might want to tweak this section."

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④ Choose the Right Communication Channel

✔️ Urgent matters → Call or face-to-face meetings
✔️ Formal updates → Emails or reports

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Communication = Results

Business communication is not just talking—it’s a key to success.

✅ Are you making sure your message is received accurately?
✅ Is your communication making work more efficient?

 

Mastering these skills will help you excel at work, improve teamwork, and advance your career!

 

Whether communicating with colleagues, clients, or stakeholders, we must adapt and use communication effectively—like a business chameleon! 

 

If you have thoughts, comments, or insights, let’s connect and discuss!

This was Brian from Truebridge Corporation, signing off!

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Next Topic: "How to Write Professional Business Emails"

Stay tuned for more practical insights!